Privacy Policy

Last updated: 29/05/2025

This Privacy Policy describes how International Network of Smart Cities (RICI) (hereinafter, “RICI” or “we”) collects, uses, stores, and protects the personal data of visitors and users of the website redciudad.org (hereinafter, “the Site”). As a non-profit organization dedicated to promoting sustainable development and innovation in cities across Latin America, we are committed to ensuring the confidentiality and security of the personal information entrusted to us, in strict compliance with the applicable data protection regulations.

1. Data Controller

International Network of Smart Cities (RICI), located at Tower 1, 15A Floor, between Prol. Bernardo Quintana and Marqués de la Villa del Villar del Águila, Querétaro, Mexico. For any questions or concerns regarding the use of your personal data, you can contact us via email at info@redciudad.org.

2. Data We Collect

The Site only collects the information that users voluntarily provide when completing the contact form. This data may include:

We do not collect newsletter subscription data, memberships, or financial information, as the Site currently does not offer these services.

3. Purposes of Processing

RICI will use the collected personal data for the following purposes:

Once we have responded to the contact request, the contact information provided by the user is automatically deleted from our systems. We do not keep records of past inquiries.

4. Cookies and Tracking Technologies

The Site uses cookies and tracking technologies (pixel tags, web beacons, and similar) to:

Users can manage, limit, or disable cookies through their browser settings. However, if cookies are completely disabled, some Site functionalities may not work properly.

5. Sharing Information with Third Parties

RICI does not sell, rent, or share personal information with third parties for commercial or marketing purposes. We do not share users’ personal data, as we only keep contact information for the time strictly necessary to respond, and then it is deleted.

We may share anonymous user data with web analytics service providers (for example, Google Analytics, Matomo) that comply with security standards, solely for statistical purposes; this data does not allow the identification of any individual.

In case of legal requirements, we may provide strictly necessary personal data to competent authorities, in accordance with applicable legislation.

6. Security Measures

We have adopted appropriate technical, administrative, and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing its loss, alteration, unauthorized access, or disclosure. Among these measures are:

7. Data Retention

Contact data provided in the form is retained only until the request is processed and answered. Once addressed, such data is securely deleted. Anonymous browsing data is retained for a maximum period of 12 months for statistical purposes, and then it is anonymized or deleted.

8. Changes to the Privacy Policy

We reserve the right to update or modify this Policy at any time to adapt it to legislative, jurisprudential, or market practice changes, or new services we offer. Any update will be published on this same page with the new “Last updated” date.

We appreciate your trust and the responsible use of our services.